Comments are displayed below the graph.
Total Responses: 216
"Greatly appreciated their help and kindness in this odd situation."
"The Beaverton Police Officer Maycock called me back and took my info, gave me a case # and kept in touch with me through this miserable process. Just hope this person or persons are caught & pay for stealing my money and hours of my life!!"
"Fire crew was great, 5+"
"I was treated professionally by both the call taker and the officer."
"They were all extremely helpful!!"
"When one goes into the Police Office, is met by a person on duty (reception), issue is explained and then told to dial the # on the wall phone calling to Washington County to send out an Officer to talk with me doesn't make sense. He/She is only 20' away! Why can't the receptionist simply ask an Officer to come out?"
"Appreciate the quick response. Thank you! Of course, it does help that we live next door to Chief Stock! The rest of his crew wasn't far behind him."
"The response was exactly what was needed. If I were the supervisor, I could not think of any needed improvement."
"Police were very thorough from start to finish."
"No complaints. Everything went perfect. Thank you for making a difficult time on our end go so smoothly in getting help."
"I was not the one to call as I was the one incapacitated. I had a bad case of vertigo. My partner called. He is giving me his answers to complete this survey."
"My fire alarm, after power was off in the area, was alarming. No fire or smoke. It didn't stop after I removed batteries, it was still making noise."
"Advice regarding being scammed"
"To report a stolen, altered check that was cashed for $60 more than I made it out for. Fraud?"
"Contact help: water in bathroom and utility room due to my new water heater. I did some clean up before help came. Thankful for extra physical strength and plumbing advice."
"To check on a suspicious person in the neighborhood during the dark evening hours. This person was going door-to-door."
"Attempted break-in, possible attempted burglary"
"Ambulance for other than myself"
"report on potential abandon car"
"Wonderful fast and easy to follow"
"They must have as the emergency medical people arrived shortly as did the fire truck."
"They are efficient, but they had a hard time figuring out why alarms were making noise."
"When I explained what I needed, the call taker determined I needed to speak to an Officer."
"Was not sure they could help"
"Yes, AND she let me finish my sentences without interrupting."
"Really helped with situation. Made me feel safe, let me know help was on the way."
"She seemed skeptical of the emergency at first, perhaps I was too calm - she seemed reluctant to send an ambulance. It turned out our neighbor broke his hip in two places. This was definitely an emergency."
"The call taker was able to quickly send the right assistance."
"She seemed to question that I only needed transport to the hospital. I explained I had spoken with our doctor and transport was his request."
"I appreciated the calming diction and tone"
"As I said before, made me feel safe."
"She was calming and confident. A good combination for making me feel all was under control."
"The call taker was very professional and concerned over the phone."
"Again, the call taker positively took control of the situation. If not for him, I probably wouldn't have contacted an officer and the situation would be even more in limbo."
"She was very nice and courteous"
"I appreciated the Call Taker very much!"
"I was very frustrated with the call taker who kept interrupting as I was trying to identify the location of the fire and where the response team needed to go."
"Very professional. Couldn't ask for anything better."
"The Call Taker also came across as friendly, yet professional."
"Yes he was. I really appreciate his knowledge. Everything happened as he said."
"The call taker's experience was invaluable because he expressed that from his experience at least it covers (covered) ME, I decided to get in contact with an officer and tell the officer what I knew."
"I felt that the call taker was sincere & knowledgeable about the area I live in and in pinning down some possibilities."
"Again found her to be interruptive and did so in spite of requests at the time, for her to let me finish before she kept blurting in the obvious like "get out of the house""
"Very knowledgeable and was very good at the job they do. They made me feel good."
"She was unsure about the location of the car I was concerned about. I gave her my address and stated that the car was at the back entrance of the cemetery."
"He was quickly able to understand my concerns"
"Calm and knowledgeable"
"Call Taker did not make me feel like I interrupted her day. I really appreciate that."
"Did a wonderful job."
"Yes, and he made me calm also."
"Very calm, very concise, spoke clearly."
"Yes, they made me feel at ease and that everything was going to work out."
"She had a little difficulty hearing me as my cell phone was not getting a clear signal."
"The call taker was very busy the night I called and they seemed rushed on the phone to take down my information so I was worried that they didn't get my information correct but I got a follow up call from the police sergeant on duty so I was able to explain the issue further."
"I cold understand every word and with both of us calm this was taken care of in a timely manner."
"I was told an Officer would contact me as soon as possible. It was not an emergency, but still received a response in a timely manner."
"That a Beaverton Officer would call me back."
"Help was not required."
"Informed that a Police Officer would make contact with the suspicious party."
"If they were able to come, we didn't want them to come if they were having a busy night."
"She said she would send an Officer out; I happened to be getting my mail when her arrived -Gosh - he was also so pleasant."
"Asked me all the right questions."
"The police came and talked with the men. The three men soon left the yard after the talk. I don't know if they lived there or not. Not seen again."
"Not a first, but eventually she did."
"The Officer came and patrolled around the apartment complex."
"Yes, but on another call we made in November my had a stroke and the 911 Operator really helped with calming me down so I could help my wife."
"Didn't know at the time if medical was needed. Police called it in."
"He asked me immediately for medical assistance, but thank God that I didn't."
"She asked if I could still breathe, I said Yes"
"Just needed husband picked up after fall"
"She did ask if Mom was conscious & breathing and I said yes"
"..for me. My wife, Sally, was the PT and your staff gave excellent advice on how to keep Sally calm."
"Call Taker asked lots of questions about my husband's condition. I assumed she passed answers on to EMT's."
"The situation did not require medical instruction."
"If the highest score is "5", I would give you a "10"."
"The best, you could not have done a better job. Thank you, much love."
"Very happy with the service that was provided!"
"The initial phone call took longer than expected to reach a live operator. I'm not sure if it actually took a long time or if it was perception based since we were in need and feeling overwhelmed.
But overall I am more satisfied."
"They arrived within 10 minutes of a non-emergency call and found the buried turn-off quickly7. They also gave me additional timely advice which I much appreciated."
"Prompt, professional and comforting. A police officer called to follow up and provide assurance that the situation was handled. Excellent service!"
"A very nice man came and checked even my garden area which has arborvitae in front of it. He was courteous and very helpful. I really appreciated the help sent that night."
"I never found out the outcome."
"We have one of the best Police Forces around. I appreciate all their hard work!"
"I have lived in this house for almost 50 years and so proud of all of you. Keep up the good work and keep our town and county safe. Thank you!"
"Even though you did a perfect job, you can still call just so I can thank you!"
"Great service on an iced nite"
"I'm just curious if the prowler I described lurking outside was ever found."
"1000% - May God bless you and keep you all happy, healthy and safe."
"We could not have gotten better services from all your professional people, so we cannot thank you enough!"
"My wife is 70 years old - she is Korean. Thank you for being professional. Larry Doyle - 24 years US Army - Retired."